There are some changes in data protection law, so we wanted you to know that we’ve updated our privacy notice.

Alice Clarke Jewellery is committed to protecting and respecting any personal information you share with us. This statement describes what types of information we collect from you, how it is used by us, how you can manage the information we hold and how you can contact us.

What information do we collect?

The information we collect includes some or all of the following:
Name (including title)
Address
Phone number
Email address

How do we use this information?

To process your order.
We will only contact our account holders with information about our own services (and in ways the law allows), which we hope you will like. You have the right to object to us sending you this information at any time.

How long will we keep this information for?

All clients physical data collected during a commission meeting/jewellery sale, is kept locked and alarmed 24hrs day when not in use. 

All clients physical data is kept for a maximum 6 years for tax purposes only. Once 6 years has passed the data is destroyed. 

How do we share this information?

We do not share your information with third parties.
In addition we never buy in email or mailing lists from third parties.

How can you manage the information we hold about you?

You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and ask us to erase information we hold about you. You can also object to us using your personal information (where we rely on our business interests to process and use your personal information). 

You have the right to:

Object to our use of your information (where we rely on our legitimate interests to use your personal information) provided we do not have any continuing lawful reason to continue to use and process the information. When we do rely on our legitimate interests to use your personal information for direct marketing, we will always comply with your right to object.
Erase your information (or restrict the use of it), provided we do not have any continuing lawful reason to continue to use and process that information.

Online sales

Alice Clarke Jewellery’s online shop uses Paypal to take payments for online transactions. Alice Clarke receives an email from Paypal once a transaction has been completed with the customers delivery address and email address. Once the full transaction has been completed; from placing the order to the customer receiving the order, Alice Clarke will destroy all emails containing personal data collected from Paypal from each individual customer. 

Paypal Privacy Policy

Paypal’s full privacy policy is available to see online via their website: https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev#6

Newsletters

Alice Clarke does not send any newsletters of any sort. 

Any news, updates, promotions, events etc is shared via Alice Clarke’s social media platforms; Facebook, Instagram and Twitter.